Serco Citizen Services

The Community and Public Sector Union (CPSU) has condemned the federal Coalition government for allowing multinational company Serco to operate a Centrelink call centre, saying the move will put thousands of vulnerable people at risk.

Human Services Minister Alan Tudge has announced Serco subsidiary Serco Citizen Services will begin operating a Centrelink call centre in Melbourne within weeks, with 250 full-time equivalent staff.

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