Poor safety taking its Toll

July 11, 2014
Issue 
MUA members occupy the offices of Toll Group on June 18 in Homebush, Sydney. Photo: muaaustralia/Flickr

A recent death on the Melbourne waterfront on May 20 was the latest fatality in the stevedoring industry in Australia, and the latest safety issue on a workplace controlled by Toll Holdings.

Statistically, waterside workers are more likely to be killed on the job than any other Australian worker.

Anthony Attard, a father of three and a delegate of the Maritime Union of Australia (MUA), was crushed to death while loading cargo onto a ship docked at the Port of Melbourne. The 42-year-old was crushed by a trailer.

At the time of the fatality, a National Stevedoring Code of Practice was being drafted through a tripartisan body consisting of regulators, stevedoring companies and the MUA.

Just one week after Attard was tragically killed, Michael Kilgariff, general manager of the Australian Logistics Council — of which Toll Holdings is a member — condemned the code, saying, “We would prefer the stevedoring code of practice not go ahead at all.”

The death of the unionist, who MUA National Secretary Paddy Crumlin described as “a family man and comrade to all”, represented his colleagues on the enterprise bargaining committee. His was the third death in the stevedoring industry this year.

With his members coming to terms with yet another needless, and preventable fatality, Crumlin, also the President of the International Transport Federation, said: "The MUA has long campaigned for better safety and now demands that this crisis in waterfront safety be addressed by regulation, safety must be mandatory and it must be law”.

SAFETY MUST BE LAW, YOU’RE KILLING US NO MORE

On June 18, MUA members from around Australia descended on the Toll Group’s headquarters to demand safety on the waterfront. Occupying the head office, the members sent a clear message to the executives; “Safety must be law, you’re killing us no more!”

State secretary of the Western Australian branch of the MUA Chris Cain said: “Anthony Attard’s death has again highlighted the need for a national code of practice. Our members have a right to go home safely”.

Assistant secretary of the Victorian branch Bobby Patchett said a Toll manager briefed the deceased man’s workmates and told them the death was no different to a pedestrian fatality and urged them to move on.

Patchett said this disrespectful statement equated to “we have got to move forward with business and unload this ship”.

In a similar incident in November, 2004, a driver was run over by a prime mover at a truck depot. In 2009, Toll was fined $220,000 for breaching the Occupational Health and Safety Act 2000 for failing to ensure the premises were safe and without risks to health.

BULLYING UNCOVERED IN MELBOURNE

At the Toll Distribution Centre in Somerton, in the northern suburbs of Melbourne, bullying and intimidation tactics by Toll management were revealed in a recent survey conducted by the site’s occupational health and safety representatives.

The workers at the Somerton centre, members of the National Union of Workers (NUW), service the Coles supermarket stores across Victoria.

In June, 2012, the NUW members waged a heroic two-week strike, fighting for justice with other Coles distribution centres around Australia.

In February, the workplace union delegates took up another fight, this time in defence of casual workers at the Coles warehouse. Toll management, in a pathetic example of human relations, sent a threatening text message to these casual workers.

The text read: “We require you to work. If you are unavailable to work, you will need to speak with HR and explain your circumstances. Pls reply YES. If you are unavailable, pls reply NO AND THE REASON, and contact will be arranged with HR. Pls DO NOT ignore this text. Texts ignored will result in no further shifts being sent.”

In this period of the casualisation crisis, in which 40% of Australian workers are placed in insecure, precarious employment, the NUW are leading the fightback, ensuring dignity, respect and permanent, secure jobs are reinstated into workplaces.

In early May, results from a survey relating to the treatment of Toll Somerton workers were handed down. The Toll Somerton OHS Survey was conducted by the site safety representatives, and workers had the opportunity to voice their concern regarding bullying and harassment perpetrated by Toll management.

Seventy-three percent of those surveyed said they had experienced harassment or bullying while performing their warehouse duties. Seventy-two percent of respondents felt they had been pressured into meeting pick rate targets. Most workers surveyed said that humiliation was the predominant form in which the bullying had prevailed.

CONTAINER RATES, NOT HOURLY RATE

Just a few container lengths from the Toll shipping yard in which Attard was killed, Toll operates a warehouse in which it is understood a majority of workers are placed through a third party labour hire provider.

These casualised workers are believed to not receive an hourly rate, but are paid on a rate per unloaded container. One worker said this was creating an unsafe workplace, and one that created an individualised environment.

The worker said: “We don’t receive an hourly rate, we are paid by how many containers we unload in a day. This causes workers to take short cuts, and work unsafely, just so they can get a shift the next day”.

INTERNATIONAL STRUGGLE

In 2012, the International Brotherhood of Teamsters produced a report Toll Group: An Inside Look at Toll’s Exploitation of Workers in the U.S.

They investigated low wages and poor working conditions inside Toll facilities in the United States. At one site in California, it was discovered Toll had provided only dirty portable toilets for workers to use as bathrooms, did not provide potable water and did not provide sheltered areas for workers to take breaks or to eat their meals.

Recently, I visited the Somerton site as an organiser of the NUW, and the workers said often management would come onto the warehouse floor in groups of two and three to question and intimidate workers who they considered had not met their “pick rate”.

As the workers point out, the enterprise agreement, negotiated between the employer and the employees does not provide for “pick rates”, nor did the company seek this in the latest round of negotiations.

Visitors to the Toll warehouse are confronted by the Toll Holdings mission statement in relation to safety, which says: “Embedded in our Toll values is the belief that all injuries are preventable and everyone has the right to go home safely.”

Anthony Attard should have had that same basic right; every worker does have the right to go home safely and in the same condition they started work that day.

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